Yes. At EVORA Shapewear London, we proudly offer an inclusive size range from XXS to 8XL. Our Colombian shapewear is designed for real bodies and real curves, ensuring effective compression, comfort and support across all sizes.

If an item you love is currently out of stock, we’re truly sorry.We restock our best-selling shapewear regularly. To be the first to know, simply visit the product page and click “Join the Waitlist” to receive a notification as soon as it becomes available again.

Finding the right size is essential for comfort and results.Please refer to our Size Guide, available on every product page, where you’ll find detailed instructions on how to measure your waist, hips and torso correctly.If you’re unsure, our team is happy to help you choose the best fit.

Unfortunately, no.At EVORA Shapewear London, orders are processed quickly to ensure fast dispatch. Once an order has been confirmed and shipped, we are unable to make changes or amendments.

Once your order has been dispatched, you will receive a confirmation email with your tracking number.You can track your delivery directly through the courier, such as Royal Mail, using the provided tracking details.

If your order has not arrived by the estimated delivery date, please first check that the shipping address on your confirmation email is correct.You can also track your parcel via the courier’s website.In some cases, orders may be shipped in multiple packages due to stock availability. If you’re still concerned, please contact us and we’ll be happy to assist.

At this time, we do not offer exchanges.Due to the hygienic nature of shapewear and post-surgical garments, all policies are detailed in our Shipping & Returns section. We encourage you to review it carefully before purchasing.

We’re very sorry if this has happened.If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery at help@evorauk.com, including clear photos or videos so we can resolve the issue promptly.

Returns are made at the customer’s expense, unless the item is confirmed as faulty.Full details can be found on our Shipping & Returns page.

Yes. We offer door-to-door fitting services exclusively in London.To book a slot or receive more information, please send us a direct message on Instagram @evora.shapewear.london.

Absolutely.EVORA Shapewear London offers men’s shapewear and waist trainers designed for posture support, body shaping and post-surgery recovery. Shapewear is for everyone.

Yes, we do.For wholesale enquiries, please contact us directly at help@evorauk.com, and our team will provide you with personalised information and pricing.

Returns are processed at the customer’s expense, unless the item is confirmed as faulty or incorrect.

• Returns and exchange policy
• Size exchange
• Shipping policy
• Terms and conditions
• Disclaimer
• Privacy policy
• Size guide

• How to wear your garment
• Garment care
• Accepted means of payment
• Shipping Coverage

At EVORA Shapewear London, transparency, care and quality are essential to the experience we offer our clients.
Before making any purchase, we strongly recommend reviewing our policies regarding returns, exchanges, shipping, sizing and terms & conditions, especially due to the specialised nature of our garments.

Our products are premium Colombian shapewear and post-surgery compression garments, designed as intimate apparel and medical-support garments. For this reason, specific policies apply to ensure hygiene, safety and product integrity.

By completing a purchase on our website, you confirm that you have read, understood and accepted all policies outlined below.

Refunds, Returns & Exchanges

Due to the nature of our products and their intended use as undergarments and post-surgical compression garments, EVORA Shapewear London does not accept returns, exchanges or refunds, except in the following limited cases:

• Manufacturing defects
• Incorrect item or size shipped by EVORA Shapewear London

This policy exists to protect the health, safety and wellbeing of all our clients.

Post-Surgery & Hygiene Considerations

All EVORA Shapewear London garments — including standard sizes and made-to-measure items — are classified as intimate apparel and, in many cases, are used during post-operative recovery.
Because these garments may come into contact with bodily fluids, we cannot resell returned items, and therefore returns are not accepted under any circumstances.

This policy ensures:

• Hygiene standards
• Product integrity
• Safety for all clients

Reporting an Issue

If you experience any issue with your garment, you must contact us within 48 hours of receiving your order at:

help@evorauk.com

Please include:

• Clear photos and/or videos showing the issue
• Order number
• Description of the concern

Visual evidence may be requested through images, videos or a video call to properly assess the situation and provide the most appropriate solution.

Any images or videos provided are used strictly for order evaluation purposes and will never be used for marketing or any other external use.

Exchanges (If Approved)

If an exchange is approved by our team:

• The garment must be returned unused
• The item must be shipped back within 2 business days after approval
• A prepaid return envelope must be provided by the customer
• EVORA Shapewear London does not cover return shipping costs

A replacement garment will be shipped once:

• We receive the unused item or
• We receive proof of shipment (tracking number)

Sizing Responsibility

Each client is responsible for submitting accurate measurements during the ordering process.

• Measurements provided by the client are considered final
• EVORA Shapewear London is not responsible for incorrect sizing due to inaccurate measurements
• No refunds or exchanges will be issued if measurements were taken incorrectly

We strongly recommend following our size guide carefully or contacting us for guidance before ordering.

Partial Refund (Exceptional Cases)

If a client claims the garment does not fit and refuses to provide the required visual evidence:

• The garment may be returned unused for inspection
• If approved, a partial refund of 70% will be issued
• 30% will be retained to cover production and operational costs
• Shipping fees are non-refundable

Non-Returnable & Non-Refundable Items

For hygiene, safety and product integrity reasons, the following items are final sale and cannot be returned or exchanged under any circumstances:

• Custom-made shapers
• Post-surgical garments
• Gluteus enhancers
• Thong (Brazilian) shapewear
• Bras
• Gel products and body wraps
• Clearance / sale items
• Free gifts

Respectful Communication Policy

EVORA Shapewear London maintains a zero-tolerance policy toward abusive, offensive or disrespectful communication.

We reserve the right to:

• Refuse service
• Cancel communication
• Issue refunds at our discretion

in cases involving inappropriate behaviour or hate speech.

Our Commitment to You

At ÉVORA London, our priority is to offer:

• Premium Colombian shapewear
• Ethical business practices
• Clear, fair and transparent policies
• A respectful and supportive client experience

If you have any questions before purchasing, we encourage you to contact us. We are here to guide you and help you choose the garment that best supports your body and your journey.

At EVORA Shapewear London, we design premium Colombian shapewear for women in London and across the United Kingdom. To ensure hygiene, safety and the highest quality standards, we ask all clients to carefully review our size exchange policy before placing an order.

Our shapewear garments are classified as undergarments, and many are designed for post-surgical recovery, which requires strict hygiene control.

Size Exchange Eligibility

You have 48 hours from the date of delivery to notify us if you would like to request a size exchange.

To be eligible for an exchange, the garment must meet all of the following conditions:

• Unworn (only tried on briefly to check size)
• Unstained (no makeup, fake tan, marks or residue)
• Unwashed
• Free from scents (perfume, tobacco smoke, laundry detergent, etc.)
• Free of animal or pet hair
• No stretch marks, damage or permanent wrinkles
• Complete with original packaging, labels, accessories and parts
• Returned in its original condition and packaging

EVORA Shapewear London reserves the right to refuse any exchange if these conditions are not fully met.

Exchange Shipping Responsibility

• The item remains the customer’s responsibility until it reaches our facility.
• We strongly recommend using a tracked and insured delivery service.
• Return shipping costs are not covered by ÉVORA.
• If an incorrect size was ordered, customers must include a prepaid return envelope, as we do not cover re-postage costs.

Original shipping fees are non-refundable.
If your order qualified for free shipping, refunds or exchanges will be processed excluding a flat £5 shipping fee.

Faulty or Incorrect Items

We only replace garments in cases of:

• Manufacturing defects
• Material or stitching issues
• Incorrect item shipped

If you believe your item is faulty, you must contact us within 48 hours of delivery at:

help@evorauk.com

Please include clear visual evidence (photos or videos) so our team can properly assess the issue and provide a solution.

Self-Measurement Responsibility

All EVORA Shapewear London garments are produced based on the measurements provided by the client.

• Each customer is responsible for taking accurate measurements.
• EVORA Shapewear London cannot assume responsibility for incorrect measurements.
• If a garment does not fit due to inaccurate self-measurement, no exchange or refund will be issued.

We strongly recommend following our measurement guide carefully or contacting us for personalised guidance before placing your order.

Important Information About Latex Products

Latex shapewear may present the following characteristics upon first opening:

• A strong latex scent (this fades naturally)
• White or powdery film on the surface
• Glossy or slightly oily appearance
• Visible glue residue on seams or circular glue marks

These are normal factory conditions and not signs of use, damage or defects.

All EVORA Shapewear London latex waist trainers are handcrafted, and these features are part of the production process designed to protect the material.

Our Commitment to You

At ÉVORA Shapewear London, we are committed to:

• Transparency and clear communication
• Hygiene and quality standards
• Respect for your body and your process
• Premium Colombian shapewear designed in London

If you have questions before purchasing, our team is always available to guide you and help you choose the correct garment for your needs.

At ÉVORA Shapewear London, we offer secure and reliable shipping for our premium Colombian shapewear across London and the United Kingdom. Before completing your purchase, we encourage you to carefully review our shipping policies, size exchange terms and conditions, ensuring a smooth and transparent shopping experience.

Prices, Currency & Duties

• All prices on www.evorauk.com are displayed in GBP (£).
• Prices do not include shipping costs, customs duties or local taxes.
• Depending on the destination and the value of the parcel, some countries may apply customs exemptions.
• Customs duties and taxes vary by country and are the sole responsibility of the customer.
• EVORA Shapewear London is not responsible for customs charges, import duties or delays related to customs clearance.

We recommend contacting your local customs or tax authority if you are unsure about possible charges.

Shipping Costs & Courier Services

• Shipping costs are calculated automatically at checkout based on weight, size and destination.
• All shipping fees are covered by the customer.
• We currently ship using Royal Mail, applying their most up-to-date rates.
• Shipping rates may change if courier pricing is updated.

Once your order is placed, you will receive a purchase confirmation email with your order details.

Delivery Times & Order Processing

• Orders are dispatched once payment has been fully confirmed.
• Delivery timelines apply to working days only (excluding weekends and public holidays).
• Shipping times may vary depending on courier service and destination.
• A tracking number will be provided once your order has been dispatched.

Next Day Delivery (UK)

• Available for orders placed before 3:00 pm (UK time) on working days.
• Orders placed after 3:00 pm will be dispatched the next working day and delivered the following business day.

Custom-Made & Special Orders

• For customised fajas or made-to-measure garments, please allow 1–2 working days for production before dispatch.
• Shipping time begins after the garment has been completed and dispatched.

Shipping Responsibility & Delays

• ÉVORA London is not responsible for delays caused by:
• Courier service disruptions
• Customs inspections
• Incorrect or incomplete shipping addresses provided by the customer
• Unclaimed or returned parcels

If a parcel is marked as delivered but not received, or if the courier reports a lost package, the customer must contact the courier company directly and request written confirmation of the incident.

Important Shipping Notes

• Please ensure your shipping address is accurate and complete at checkout.
• We ship orders only to the address provided by the customer during purchase.
• ÉVORA London cannot redirect or replace parcels sent to an incorrect address.

Our Commitment

At EVORA Shapewear London, we are committed to offering:

• Reliable UK shipping
• Transparent policies
• Premium Colombian shapewear designed in London
• Clear communication throughout your order process

If you have questions regarding shipping, delivery times or special orders, our team is happy to assist you before completing your purchase.

Contact us at:help@evorauk.com

Welcome to EVORA Shapewear London.
By accessing our website or making a purchase, you agree to the following Terms and Conditions, which are designed to ensure transparency, safety and a high-quality experience when purchasing premium Colombian shapewear in London and across the United Kingdom.

We encourage you to review these terms carefully before placing an order.

Pricing & Product Information

• All prices on www.evorauk.com are displayed in GBP (£).
• ÉVORA London reserves the right to update or correct prices at any time.
• If an order is placed before a price adjustment, the original agreed price will remain valid.
• Product descriptions, images and colours are for illustrative purposes only and may vary slightly due to lighting, photography or production batches.

Order Processing & Dispatch

• Orders are processed once payment has been successfully confirmed.
• Dispatch and delivery timelines apply to working days only.
• Delivery times may vary depending on the courier service.
• Once dispatched, a tracking number will be provided for order monitoring.

EVORA Shapewear London is not responsible for delays caused by courier services or circumstances beyond our control.

Wholesale Orders

We offer wholesale and bulk purchasing options for professional clients and businesses.

For wholesale enquiries and tailored quotations, please contact us directly.

Waist Training & Shaping Results Disclaimer

• Results shown on our website reflect real client experiences.
• Individual results may vary depending on:
• Body type
• Lifestyle habits
• Frequency of use
• Overall health
• Results are not guaranteed and differ from person to person.

EVORA Shapewear London is designed to support and enhance the natural silhouette, not to promise specific or medical outcomes.

Latex Products & Skin Sensitivity

Some ÉVORA waist trainers and shapewear garments contain latex or compression materials.

• Latex may cause irritation in sensitive individuals.
• If you have a known latex or skin allergy, we strongly advise against purchasing.
• Use is at the customer’s discretion and responsibility.
• In case of irritation or discomfort, discontinue use immediately and consult your GP or healthcare professional.

All sales are final once a garment has been worn or used in cases of latex or skin sensitivity.

Health & Medical Disclaimer

• All information provided on this website is for educational and informational purposes only.
• ÉVORA products are not medical devices and are not intended to diagnose, treat, cure or prevent any disease.
• Do not use shapewear during:
• Pregnancy
• Heart conditions
• Blood pressure disorders
• Circulatory issues
• Open wounds or skin conditions in the treatment area

Always consult your GP or qualified healthcare provider before using compression garments if you have medical concerns.

EVORA Shapewear London does not provide medical advice, diagnoses or treatment recommendations.

Privacy & Data Protection

Your privacy is important to us.

• Personal data is handled in accordance with UK data protection regulations.
• EVORA Shapewear London does not share confidential information (email, IP address, images, personal data) without consent, except when required by law.
• Website imagery is used for branding and promotional purposes only.

Please refer to our Privacy Policy for full details.

Refunds, Cancellations & Defective Items

• Orders may only be cancelled before dispatch.
• Most items are dispatched the same day; therefore, cancellations may not be possible once processing has begun.
• Refunds or exchanges are subject to our Shipping & Returns Policy.
• If only part of an order needs adjustment, please contact us for an individual solution.
• All products are inspected prior to dispatch.
• If a manufacturing defect is confirmed, an identical replacement will be provided.

Limitation of Liability

EVORA Shapewear London is not liable for:

• Incorrect product usage
• Allergic reactions
• Health conditions arising from misuse
• Reliance on website information as medical advice

Use of our products and website is at your own risk.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Our Commitment

At EVORA Shapewear London, we are committed to:

• Ethical business practices
• Transparency and trust
• Premium Colombian shapewear designed in London
• Respect for women’s bodies, curves and personal journeys

For questions regarding these terms, please contact:

help@evorauk.com

At EVORA Shapewear London, we believe in transparency, respect for the body and informed decision-making. This disclaimer outlines important information regarding product use, expected results, skin sensitivity, health considerations and website content, helping you make a confident and conscious purchase of premium Colombian shapewear in London and the United Kingdom.

We recommend reviewing this information carefully before placing an order.

Results Disclaimer

Results achieved while using EVORA Shapewear London may vary from person to person and depend on individual factors such as:

• Body type
• Age
• Lifestyle habits
• Frequency of use
• Overall health

For long-term and optimal results, waist trainers and body shapers should be used as part of a healthy lifestyle, including a balanced diet and regular, moderate exercise.

EVORA Shapewear London is designed to support, shape and enhance the natural silhouette, not to guarantee specific outcomes.

Latex & Skin Sensitivity Disclaimer

Some ÉVORA waist trainers and shapewear garments contain latex or compression materials that may cause irritation in individuals with sensitive skin.

• If you have a history of skin sensitivity or latex allergy, we strongly recommend consulting a dermatologist or healthcare professional before use.
• EVORA Shapewear London is not responsible for reactions resulting from latex sensitivity.
• No refunds or returns are issued in cases of skin or latex allergies once the product has been used.

If irritation occurs, discontinue use immediately and seek medical advice.

Health Disclaimer

EVORA Shapewear London is not a medical device.

You should not use compression garments if you are experiencing:

• Pregnancy
• Heart conditions
• Very high or very low blood pressure
• Circulatory disorders
• Open wounds or skin conditions in the area of application

All information provided on this website is for informational and educational purposes only and does not replace professional medical advice. Always consult your GP or qualified healthcare provider before using compression garments if you have health concerns.

EVORA Shapewear London is not liable for misuse or health-related issues arising from the use of our products.

Images & Product Representation

All product images displayed on www.evorauk.com represent the actual products offered by EVORA Shapewear London.

Please note that minor variations in colour or texture may occur due to lighting, screen settings or production batches.

Privacy Commitment

Your privacy is important to us.

• Personal information shared with EVORA Shapewear London is handled responsibly and in accordance with applicable data protection regulations.
• We do not disclose personal data such as email addresses, IP information or images without consent, except when required by law.
• Full details can be found in our Privacy Policy.

Legal Notice

Use of this website and purchase of EVORA Shapewear London products constitutes acceptance of this disclaimer and our related policies, including:

• Returns & Exchange Policy
• Shipping Policy
• Terms & Conditions
• Privacy Policy

Our Philosophy

At EVORA Shapewear London, we stand for:

• Conscious shaping
• Respect for real bodies and real curves
• Premium Colombian shapewear designed in London
• Transparency, care and informed choice

If you have questions about product use, sizing or suitability, we encourage you to contact our team before purchasing.

Contact: help@evorauk.com

At EVORA Shapewear London, your privacy and trust are fundamental. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.evorauk.com, purchase our premium Colombian shapewear in London and across the United Kingdom, or interact with our services.

By using our website, you agree to the practices described below.

1. Information We Collect

When you interact with EVORA Shapewear London, we may collect the following personal information:

• Full name
• Billing and shipping address
• Email address
• Telephone number
• Payment-related information (processed securely via third-party providers)

When you browse our website, we may also automatically collect technical information such as:

• Internet Protocol (IP) address
• Browser type and operating system
• Device information
• Website interaction data

This data helps us improve site performance, security and user experience.

2. Consent

How do we obtain your consent?

When you provide personal information to:

• Place an order
• Complete a transaction
• Verify payment
• Arrange shipping or returns

We assume your consent to collect and use that information solely for those purposes.

If we request your information for marketing purposes (such as newsletters or promotions), we will always:

• Ask for your explicit consent, or
• Provide a clear option to opt out.

How can you withdraw consent?

You may withdraw your consent at any time by contacting us at:

help@evorauk.com

3. Use & Disclosure of Information

We may disclose personal information only when:

• Required by law
• Necessary to comply with legal obligations
• A violation of our Terms & Conditions has occurred

We also use analytics and advertising tools (such as Microsoft Clarity and Microsoft Advertising) to understand how users interact with our website. These tools may collect behavioural data through cookies and similar technologies to improve our services, optimise performance and enhance security.

For more information, please consult the Microsoft Privacy Statement.

4. Third-Party Services

ÉVORA Shapewear London works with trusted third-party service providers to operate our store, including:

• Payment processors (such as PayPal or card payment gateways)
• Shipping and logistics providers
• Analytics and marketing platforms

These providers only access your information to perform their services and are governed by their own privacy policies.

Please note that some third-party providers may be located outside the UK or EU. In such cases, your data may be subject to the laws of the jurisdiction in which the provider operates.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

5. Data Security

We take reasonable and industry-standard precautions to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction.

All payment transactions are processed securely and are not stored on our servers.

6. Cookies

ÉVORA Shapewear London uses cookies to:

• Record website visits
• Analyse user behaviour
• Improve site functionality and experience

Cookies do not store personal or sensitive information and are not used for unrelated purposes. You may manage cookie preferences through your browser settings.

7. Age of Consent

By using this website, you confirm that:

• You are at least the age of majority in your country of residence, or
• You have given consent for any minor dependents under your responsibility to use this site

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon publication on this page.

If significant changes are made, we will notify users through the website to ensure transparency.

In the event that EVORA Shapewear London is acquired or merged with another entity, your information may be transferred to the new owners to continue providing services.

9. Your Rights & Contact Information

You have the right to:

• Access your personal data
• Correct or update information
• Request deletion of your data
• Withdraw consent
• File a complaint

To exercise these rights or for any privacy-related questions, please contact us at:

help@evorauk.com

Our Commitment

At EVORA Shapewear London, we are committed to:

• Ethical data practices
• Transparency and trust
• Respect for women and their privacy
• Providing premium Colombian shapewear designed in London with care and responsibility

Find Your Perfect Fit with Confidence

At EVORA Shapewear London, we believe that the perfect fit is essential for comfort, support and real results. Our premium Colombian shapewear, designed in London and crafted by experts, is created to adapt to the female body with precision, care and intention.

This size guide will help you understand how to take accurate measurements and choose the correct shapewear for your body, whether you are purchasing everyday shapewear, post-surgery compression garments, or custom-made fajas.

If you need personalised assistance at any stage, our expert team is always here to help.

When Should I Measure Myself?

Stage 1 Compression Garments (Immediate Post-Surgery)

For Stage 1 post-surgery shapewear, we recommend purchasing before your procedure, as this garment is required immediately after surgery.

To select the correct size:

• Use your current waist and hip measurements
• Refer to the size chart available on each product page

If you are unsure between sizes, please contact us for guidance before placing your order.

Custom-Made Stage 2 Compression Garments

For custom-made Stage 2 fajas, we recommend measuring yourself after surgery to ensure the most accurate and comfortable fit.

Best time to measure:

• 4 to 5 days post-op
• Ideally after your post-operative massage, if applicable

This allows your body to settle naturally and ensures your garment provides the correct level of compression and support.

For assistance, please contact us at:
help@evorauk.com

How to Take Your Measurements Correctly

To achieve the best possible fit, please follow these guidelines carefully.

What You’ll Need

• A soft measuring tape
• A pen and paper
• A mirror

Important Tips

• Measure first thing in the morning
• Measure without clothing
• Stand relaxed and natural — do not suck in your stomach
• Avoid adjusting posture or flexing
• Ensure the tape measure is level, snug but not tight

Standing sideways in front of a mirror can help ensure accuracy.

Measurement Guide

Please follow the instructions below and use the visual guide provided on this page.

1. Underbust

Place the tape measure directly under the bust, circling the ribcage.

2. Waist

Measure around your natural waistline, located above the belly button and below the rib cage.
Tip: If you bend sideways, the crease that forms is your natural waist.
Do not pull the tape tight or hold your breath.

3. Torso

Measure from under the bust to the top of the crotch.

4. Hips

Wrap the tape around the widest part of your hips and buttocks, ensuring it remains level all the way around.

5. Thigh

Measure the circumference of the widest part of your thigh.

For Shapewear with Sleeves

If your garment includes sleeves or arm compression:

• Measure around the highest part of the shoulder, passing under the armpit
• Measure sleeve length from the top of the shoulder to your desired sleeve length

A Personal Note from EVORA Shapewear London

Every woman’s body is unique, and every transformation deserves respect. At EVORA Shapewear London, we encourage conscious sizing — garments that support, sculpt and enhance your natural curves without discomfort or restriction.

If you are between sizes, recovering from surgery, or unsure which garment is right for you, our team is happy to provide personalized sizing guidance to ensure the best possible experience.

Contact Our Fit Experts

help@evorauk.com
Unir 39 Market Village 70-73 The Mall Stratford Shopping Centre, London E15 1 XQ, United Kingdom