Shipping policy

At ÉVORA Shapewear London, we offer secure and reliable shipping for our premium Colombian shapewear across London and the United Kingdom. Before completing your purchase, we encourage you to carefully review our shipping policies, size exchange terms and conditions, ensuring a smooth and transparent shopping experience.

Prices, Currency & Duties

  • All prices on www.evorauk.com are displayed in GBP (£).
  • Prices do not include shipping costs, customs duties or local taxes.
  • Depending on the destination and the value of the parcel, some countries may apply customs exemptions.
  • Customs duties and taxes vary by country and are the sole responsibility of the customer.
  • EVORA Shapewear London is not responsible for customs charges, import duties or delays related to customs clearance.

We recommend contacting your local customs or tax authority if you are unsure about possible charges.

Shipping Costs & Courier Services

  • Shipping costs are calculated automatically at checkout based on weight, size and destination.
  • All shipping fees are covered by the customer.
  • We currently ship using Royal Mail, applying their most up-to-date rates.
  • Shipping rates may change if courier pricing is updated.

Once your order is placed, you will receive a purchase confirmation email with your order details.

Delivery Times & Order Processing

  • Orders are dispatched once payment has been fully confirmed.
  • Delivery timelines apply to working days only (excluding weekends and public holidays).
  • Shipping times may vary depending on courier service and destination.
  • A tracking number will be provided once your order has been dispatched.
Next Day Delivery (UK)
  • Available for orders placed before 3:00 pm (UK time) on working days.
  • Orders placed after 3:00 pm will be dispatched the next working day and delivered the following business day.

Custom-Made & Special Orders

  • For customised fajas or made-to-measure garments, please allow 1–2 working days for production before dispatch.
  • Shipping time begins after the garment has been completed and dispatched.

Shipping Responsibility & Delays

  • ÉVORA London is not responsible for delays caused by:
  • Courier service disruptions
  • Customs inspections
  • Incorrect or incomplete shipping addresses provided by the customer
  • Unclaimed or returned parcels

If a parcel is marked as delivered but not received, or if the courier reports a lost package, the customer must contact the courier company directly and request written confirmation of the incident.

Important Shipping Notes

  • Please ensure your shipping address is accurate and complete at checkout.
  • We ship orders only to the address provided by the customer during purchase.
  • ÉVORA London cannot redirect or replace parcels sent to an incorrect address.

Our Commitment

At EVORA Shapewear London, we are committed to offering:

  • Reliable UK shipping
  • Transparent policies
  • Premium Colombian shapewear designed in London
  • Clear communication throughout your order process

If you have questions regarding shipping, delivery times or special orders, our team is happy to assist you before completing your purchase.

Contact us at:help@evorauk.com